Cagrus - Voice Message URL's – Incident details

All systems operational

Voice Message URL's

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

Application Services

Operational from 6:13 PM to 7:19 PM

Voice Message Retrieval

Operational from 6:13 PM to 7:19 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented an update and are currently monitoring the result. Please let us know if there are any issues accessing voice messages through the links provided in the Emails.

  • Investigating
    UTC
    Investigating

    We’re currently experiencing an unexpected issue with voice message links within emails and are working to resolve the issue.

    We suggest accessing the voice messages from the website until the email URL issue is resolved.

    We apologize for the inconvenience and appreciate your patience. We’ll keep you updated as we make progress and notify you once everything is back online.